Refund and Cancellation Policy
Canceling a subscription
Tasda Plus subscriptions purchased in the mobile app are managed through the App Store or Google Play account used for the purchase. Web subscriptions are managed through the Tasda account area or Link. Cancellation takes effect at the end of the current billing period; access continues until then and the next renewal is stopped.
Refund and withdrawal requests
Mobile payments are processed by Apple or Google. For web payments, Stripe Managed Payments acts as Merchant of Record. Submit refund requests through the relevant store purchase history or the support link on the web payment receipt.
Technical problems
If you cannot access a purchased service, contact info@tasda.de.
Usage units
Used usage units are generally not restored, except where a verified technical failure or mandatory consumer right requires a different outcome.
Mandatory rights
Nothing in this policy limits non-waivable consumer rights in your country.